We exist to serve our customers.
This simple purpose brings all our people together, and drives everything we do across our business. No decision is ever made, big or small, without considering how it affects our customers.
And we have a clear ambition: to be the number one bank for customer service, trust and advocacy in each of our chosen markets.
We’ve made our business smaller, simpler, safer and smarter, focussing on our key regions of the UK and Ireland. We’ve invested in products which lead the market, provide long term value, and are backed by efficient, expert support. We’re easier to do business with, and are pioneering ways to make our services accessible to more customers.
Together, we’re determined to make a difference. For our customers, for the communities we serve, and for each other.
Our customers know us as the brands they interact with every day, but the same spirit of determination underpins them all. We believe that our determination will allow us to reach our ambition, and change banking for the better.
We’ve made tremendous progress, but there’s still lots to do. That’s why we’re always looking for people with talent and commitment to join us. Our people give us quality and strength, and that’s reflected in the support and development we give to them.
Our four core values guide the way we work. They describe who we are when we’re at our best, and how we can make a difference every day.
Our values and determination guide the way we work
Our programmes offer more than the chance to learn.
RBS is a great place for women to work.
Our community service goes deeper than the products we provide.
We’re committed to creating an inclusive workplace.
Your chance to network, influence, and drive change.
Meet our recruitment team, and get support.